We are looking for a customer-oriented service representative.
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers.
They’re patient, empathetic, and passionately communicative.
They love to talk.
Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Customer feedback is priceless, and these CSRs can gather that for you.
Problem-solving comes naturally to customer care specialists.
They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
We can also use some individuals to cook.
*Responsibilities *Identify and assess customers’ needs to achieve satisfaction
Flexible schedule Free food Promote from within philosophy
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Follow communication procedures, guidelines and policies
* Take the extra mile to engage customers
* We are making all efforts to keep our employees safe during this covid 19 situation
*Skills*
* Proven customer support experience or experience as a client service representative
* Familiarity with CRM systems and practices
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively
Job Types: Full-time, Part-time
Pay: $9.
00 - $14.
50 per hour
Benefits:
* Flexible schedule
Schedule:
* Night shift
* Weekends as needed
Ability to Relocate:
* Meadville, PA 16335: Relocate before starting work (Required)
Work Location: In person
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